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Monday, December 25, 2023

The 9/11 Museum, Nyc - Travel Guide - 2024

  Rajesh Kumar Rana       Monday, December 25, 2023

The 9/11 Museum is a NYC'S national museum, located at the headquarters of the World Trade Center Foundation, whose purpose is to remember and honor the thousands of innocent victims including men, women and children who were killed by terrorists during the horrific attacks that hit the Twin Towers on February 26, 1993 and September 11, 2001.

The 9/11 Museum, Nyc
9/11 museum foundation hall
image source: Wikimedia

See also: September 11, 2001: The Twin Towers in New York City fall

The 9/11 Museum, NYC

The museum is located within the area that used to be occupied by the World Trade Center, and is surrounded by some remains of what were the foundations of the Twin Towers.

Where is it?

The 9/11 Museum is located on the site of the World Trade Center in Manhattan at 180 Greenwich Street. The museum can be reached using the World Trade Center Transportation Hub.



To visit the 9/11 Museum, it is best to buy a ticket in advance, choosing the day.


Here are the prices to visit the 9/11 Museum. Remember that, as we told you in the previous section, the underground museum is paid, but visiting the outdoor Memorial (with the ponds) is free.

  • Adults (17 – 65 years) - $26
  • +65 years and young people (13-17 years) - $20
  • Children (7-12 years) - $15
  • Under 7 years - Free

If you already know all the information about the 9/11 Museum and simply want to buy tickets, click on the button below.

Buy a ticket for the 9/11 Museum

* With the management expenses that the museum adds, in the end the entrance costs about $29.


The 9/11 Museum is free on Monday evenings from 3:30 p.m. to 5:00 p.m. But the capacity is limited and you will need to ask for tickets.

Before the pandemic, tickets were obtained by queuing in person. Right now, there is another option: you can order them for free on the museum's official website starting at 7 in the morning every Monday for that same afternoon.

Then, if there are tickets available, you can also order them at 3:30 p.m. in person at the museum.

Visit the 9/11 Museum with sightseeing passes

Museum tickets are included in the following passes, which allow you to save money compared to purchasing individual tickets.

City Pass

The New York Pass

Sightseeing Pass

Sightseeing Flex Pass

New York Explorer Pass (GoCity)

✅Build your Own Pass (not available)

The 9/11 Museum pays tribute not only to the nearly 3,000 victims of the terrorist attacks, but also to the thousands who survived and all those who risked their lives trying to save others.

Through the exhibition of the remains that were recovered from Ground Zero and the testimonies collected, the museum also wants to highlight the terrible consequences that terrorism has on people's lives, showing what impact these criminal acts can have on communities locally, nationally and internationally.

In addition to the 9/11 Museum, the Tribute World Trade Center also stands a few steps from the New World Trade Center, where visitors can relive the story of 9/11 through video contributions, objects, images and above all through the words of the relatives of the victims.

What to expect from the museum

The 9/11 Museum offers visitors the opportunity to learn not only about the history of the World Trade Center, but also about the lives of the victims who were killed in the attacks of 2001 and 1993, who are remembered through multimedia contributions, documents of archives, stories, and featuring an array of monumental authentic World Trade Center artifacts.

Inside the museum are some of the artifacts that were recovered from Ground Zero in the days following the terrorist attacks of September 11, 2001, including some pieces of steel that formed the supporting structure of the Twin Towers.

What to see at the museum

The museum experience begins in the atrium of the pavilion, the entrance to the museum, from where you can also observe the Reflecting Pools of the 9/11 Memorial. Also located here are the Tridents, or two 80-foot-tall steel columns that formed part of the exterior facade of the North Tower, which visitors come across as they enter the museum.

The perimeter structure of each Twin Towers consisted of a total of 84 trident - shaped columns, which also represented the first five floors of the Twin Towers.

The largest room in the museum is Foundation Hall, a space where visitors can see a portion of the original World Trade Center retaining wall that withstood the devastation of 9/11.

The last column, the tallest, rises 36 feet and is covered by a series of memories, including commemorative inscriptions and remains of metal pieces that were part of the structure.

Historical Exhibition:

One of the main attractions of the museum is the Historical Exhibition hall, which is located within the original footprint of the North Tower.

The exhibition tells the story of the events that marked the day of 11 September 2011 through artifacts and images, also collecting the audio and video testimonies of those who experienced that terrible day in the Big Apple firsthand.

The exhibit is divided into three sequential parts that tell the story of the World Trade Center.

The first part of the exhibition analysis the importance that the World Trade Center had not only for New York, but for all of America, also analysing what was the evolution of the al-Qaeda terrorist network that led to the attacks of 11 September.

The second part analysis the day of the terrorist attack, trying to make visitors understand what happened first on the hijacked planes and then at the Twin Towers and the Pentagon, also highlighting the courageous first aid actions of the civilians who provided assistance in the following moments to tragedy.

The third and final part is dedicated to what happened after 9/11, starting with the global response to the attacks and perpetrators, continuing with the recovery and reconstruction efforts that were put in place through the voluntary and service associations public.

Memorial Exhibition:

Another room, found within the original footprint of the South Tower, is dedicated to the Memorial Exhibition.

This exhibition brings together the photographic portraits of all 2,983 victims who were killed during the terrorist attacks of September 11, 2001 and February 26, 1993.

Thanks to touchscreens, visitors can learn about the history of the victims through audio and video contributions collected by family and friends.

Photo exhibition Witness at Ground Zero:

Inside what was the foundation of the North Tower is a room dedicated to the Witness at Ground Zero photography exhibition.

The author of the contributions is the French photographer Stephane Sednaoui, who on 11 September 2001 witnessed and filmed the tragic events of that day from the roof of his studio located on Great Jones Street in Lower Manhattan.

The exhibition is based on an archive of over 500 photographs that St├ęphane Sednaoui took between September 12 and 16, when the photographer assisted by digging through the rubble together with the other volunteers.

Rebirth at Ground Zero:

Another very important exhibition of the museum is Rebirth at Ground Zero, a multimedia installation made with 270-degree panoramas that was created exclusively for the 9/11 Museum by Jim Whitaker, who positioned cameras six months after the attacks in time-lapse around Ground Zero.

In this way Whitaker was able to follow the physical transformation of the whole area step by step, adding to the work a series of interviews and multimedia contributions of people who were deeply affected on September 11, 2001.

Entry times and duration of the visit

The 9/11 Museum as of July 13, 2022 is open 6 days a week from 10am to 5pm.

The average duration of the visit is about two hours.


How to get. The closest subway stations to the museum are Cortlandt Street (R), World Trade Center (E), Chambers Street (A, C, 1, 2, 3) or Fulton St (A, C, 2, 3, 4, 5 , J, Z).

We recommend you reserve at least 2 hours. Although a priori it seems that there are few rooms, the central exhibition has such a level of detail that, if you want to read or see everything, you will need time.

It is an accessible museum and you can also visit it with children's carts. More info.


It's a personal opinion, but I think not.

History should not be forgotten and it is important to remember it so as not to fall into the same mistakes again. I also understand that it is a tribute and memory of the victims.

But personally I don't see the need to see lumps of iron, a fire truck in which its members died, pieces of columns from the Towers, personal belongings of the victims... I don't know.

I just don't understand the value of seeing a piece of antenna from the North Tower.

Perhaps for younger people who did not live or were little in the year 2001, perhaps yes, because surely there are many things they are unaware of, but for more adults...

But obviously I don't want to condition you, everyone has to visit places and museums not only in New York but also in the world, and make their own value judgment.

I remember when many years ago I went to visit Auschwitz, I had never had such a bad time and I promised myself that I would never return.

It is very difficult to describe what I felt and I also prefer not to tell you about it, but if you have visited it, I am sure you understand me.

The 9/11 Museum, Nyc
The 9/11 Museum, Nyc

What to see nearby:

9/11 marked a before and after in New York, and the 9/11 Museum is not the only museum or monument dedicated to that episode. Here are other places you can visit in the city.

9/11 Memorial, New York

  • 9/11 Memorial, 180 Greenwich St, New York, NY 10007, USA
  • 0.0km

Get directions

Oculus, The New World Trade Center Station, Designed By Calatrava

  • 33-69 Vesey St, New York, NY 10007, USA
  • 0.1km

Visit The World Trade Center Area (Formerly Ground Zero)

  • Church St, New York, NY 10006, USA
  • 0.2km

Freedom Tower: Observatory Of One World Trade Center

  • 285 Fulton St, New York, NY 10007, USA
  • 0.2km

We hope this guide has cleared up your doubts about the museum! If you have already had the opportunity to visit the 9/11 Museum, what did you think? do you think it's worth it?

Related posts:

• The National September 11 Memorial & Museum


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